Q: How do I apply for state assistance?
The Restore Louisiana Homeowner Assistance Program will open in April. Once it does, we’ll inform residents through news media and our Restore Louisiana email updates. Please make sure you’re signed up for email. You can also follow us on social media.
The first step in the program opens April 10 with a brief survey completed either online or over the phone. The survey should take about 15-20 minutes and will not require documentation. If, based on your answers, you qualify for assistance, you’ll be invited to apply for the program. Documentation will be needed when the formal application begins.
The survey is important for several reasons. Funding for this initial round of assistance is very limited, and federal rules require us to give priority to homeowners with the most urgent needs. It’s possible, therefore, that if you qualify, assistance will come in later phases of the program.
In addition, once homeowners apply for assistance, they’re subject to other federal rules that could require extra time. The survey, along with program phases will minimize delays and help ensure assistance is distributed as efficiently as possible.
The program has several options that allow qualified homeowners to use their own contractor or one hired through the program. Keep in mind that in either case, the program is designed to reimburse homeowners or contractors for the money spent on repairs. In other words, repair work must be performed before you receive money through the program.
Even if you don’t think you’ll qualify, we urge all flood-impacted families to complete the survey. A second round of broader assistance will come in the next few months, and the state continues working on getting even more help. The data we collect from the survey allows us to demonstrate the state’s unmet needs.
Once again, please make sure you sign up for email updates. This is the fastest way to find out when the survey becomes available.
In the meantime, please check the Recovery Resources page on for many helpful links, especially the Disaster Case Management Program. Offered through the Louisiana Department of Health, this is a free service that helps families find resources.