2020-2021 Disasters Warranty Claims
The Restore Louisiana Homeowner Assistance Program requires assigned Solution 1 contractors to provide a limited construction warranty on all program-approved work they complete. This warranty is issued, managed, and honored by the contractor, not by the Restore Louisiana Program. The Program does not review, determine, or process warranty claims.
Warranty Coverage for Solution 1 Projects
Repair / Rehabilitation Projects
- 1-year warranty covering all items included in the Estimated Cost of Repairs (ECR).
Reconstruction Projects
- 1-year: Home will be free from any defect due to noncompliance with building standards or due to defects in materials or workmanship not regulated by building standards.
- 2-year: Plumbing, electrical, heating, cooling, and ventilating systems (exclusive of appliances, fixtures, and equipment) will be free from defects due to noncompliance with building standards or due to defects in materials or workmanship not regulated by building standards.
- 5-year: Home will be free from major structural defects due to noncompliance with building standards or due to defects in materials or workmanship not regulated by building standards.
Submitting a Warranty Claim
Homeowners receive the contractor warranty and warranty claim form at the completion of their project, which includes the information needed to submit a written claim directly to the contractor. To initiate a claim, homeowners should follow the information provided in their warranty packet. All warranty claims must be submitted in writing to the assigned Solution 1 contractor.
If you cannot locate your warranty form or are unsure which contractor managed your construction, please contact your assigned Solution 1 contractor using the information below.
Further, if you have a warranty claim related to Audubon Estates, you may also use the contact information below to submit your claim.
Mail (via USPS) or email Lemoine Warranty Claim Forms to:
Lemoine Disaster Recovery, LLC
1200 Brickyard Ln, Ste. 300
Baton Rouge, LA 70802
337-896-7720 ext. 1335
Mail (via USPS) or email Dynamic Warranty Claim Forms to:
Dynamic Construction Group, LLC
3045 Westfork Drive
Baton Rouge, LA 70806
225-570-6377
The call center will not be able to answer warranty status questions.